Privacy Policy

Welcome to KiranaBill ("we", "our", or "us"). We are committed to protecting your privacy and safeguarding your personal and business records.

This Privacy Policy explains how our mobile application and related web services collect, use, store, synchronize, and protect your information.

1. Information We Collect

A. Account & Merchant Information

• Store Details: Shop Name, Merchant Name, Mobile Number, Email Address, and Shop Address.
• Store Profile: Shop Logo and UPI ID for customer QR code payment generation.
• Staff Access: Employee login IDs and PINs configured by the shop administrator.

B. Business & Operational Data

• Product Inventory: Names, categories, purchase/selling rates, units (Kg, Grams, Litre, Ml, Item, Box), stock levels, and expiry dates.
• Sales & Billing Data: Invoices generated, line items, quantities, discounts, tax figures, and payment types (Cash, UPI, Khata).
• Khata / Udhar Ledger: Customer names, phone numbers, debit/credit ledger records, and partial payment history.

C. Device & Technical Data

• Device model, OS version, and anonymous crash logs to ensure app performance and robust offline-to-cloud data sync.

2. How We Use Your Information

• To generate instant PDF invoices and shareable digital receipts.
• To perform accurate price calculations for fractional/loose weight items.
• To provide low-stock warnings, inventory tracking, and expiry date alerts.
• To maintain customer udhari ledgers and balance statements.
• To securely synchronize local SQLite data with encrypted Supabase cloud backup servers.
• To process subscription payments securely via certified payment gateways.

3. Data Storage & Security (Offline-First)

• Local Storage: Day-to-day billing data is stored locally on your device via SQLite, allowing 100% offline usage.
• Cloud Backup & Encryption: Cloud data synchronization utilizes SSL/TLS transmission and industry-standard AES-256 encryption at rest.
• No Banking Data Storage: We do not store credit/debit card numbers, CVVs, or Net Banking credentials on our systems.

4. Data Sharing & Third Parties

We do NOT sell, rent, monetize, or trade your personal, shop, or customer data to any third-party advertisers.

Data is shared solely with necessary infrastructure partners (such as Supabase for secure cloud backup and Razorpay for subscription billing) under strict data protection protocols.

5. App Permissions

• Storage / Media: Required to save invoice PDFs, export reports, and upload shop logos.
• Camera (Optional): Used to capture product images or scan barcodes.
• Network: Used to check internet connectivity and perform cloud backups.
• Notifications: Used for low-stock and expiry alert reminders.

6. Data Rights & Account Deletion

You have full ownership of your data. You may view, edit, or export your records at any time. To request full deletion of your account and synchronized cloud data, please email us at dk3692801@gmail.com. Your records will be permanently erased within 30 days of verification.

7. Children's Privacy

KiranaBill is a commercial tool designed strictly for business merchants and adults. We do not knowingly collect information from children under 18 years of age.